Privacy Policy
Effective Date: January 1, 2024
Last Updated: September 10, 2026
Advantage Industrial Sewing, LLC dba Advantage Industrial Services, Inc ("AIS," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy explains how Advantage Industrial Sewing collects, uses, discloses, and protects information when you visit our website, contact us through our website, communicate with us by email or telephone, request a quote, subscribe to our communications, submit project information, or otherwise interact with our business.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Notice at Collection
Advantage Industrial Sewing provides this Notice at Collection to explain what categories of personal information we may collect, why we collect it, and how we may use or disclose it.
Categories of Personal Information We Collect
Depending on how you interact with AIS, we may collect the following categories of personal information:
Identifiers: Name, email address, telephone number, company name, and business address.
Professional or employment-related information: Job title, company, role, and other professional contact information.
Commercial information: Information relating to inquiries, estimates, quotes, orders, projects, and potential or existing business relationships.
Internet or electronic network activity: IP address, browser type, device information, pages viewed, referring website, and information about interactions with our website.
Geolocation information: General geographic information that may be derived from your IP address or similar technologies.
Other information you voluntarily provide: Information contained in communications, Contact Us submissions, quote requests, project information, drawings, photographs, specifications, technical documents, or other materials you provide to AIS.
Purposes for Collection and Use
AIS may collect and use personal information for the following business and commercial purposes:
Responding to inquiries and requests
Communicating with customers and prospective customers
Evaluating potential manufacturing projects
Preparing estimates, quotes, and proposals
Providing and managing our services
Processing and fulfilling orders
Coordinating production, shipping, and delivery
Maintaining customer and business records
Improving our website, services, and customer experience
Conducting website analytics and performance measurement
Conducting internal statistical, operational, and business analysis
Sending marketing and promotional communications where permitted
Maintaining website and system security
Detecting and preventing fraud, abuse, or unauthorized activity
Complying with applicable legal obligations
Sources of Personal Information
AIS may collect personal information from:
You directly when you submit a form, contact us, request a quote, subscribe to communications, or otherwise communicate with us
Your company or organization
Your representatives or other individuals acting on your behalf
Automatically through your use of our website, including through cookies and analytics technologies
Service providers and other business partners when information is provided to us for legitimate business purposes
Categories of Parties With Whom We May Share Information
AIS may disclose personal information to categories of service providers and other parties as reasonably necessary for our business operations, including:
Website hosting and technology providers
Website analytics providers, including Google Analytics
Email marketing and communications providers
Business service providers and contractors
Shipping and logistics providers
Professional advisors
Government agencies and law enforcement when legally required
Parties involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction
Other parties when necessary to protect AIS, our customers, our employees, our website, or others
AIS does not sell personal information for monetary consideration.
For more information about our collection, use, disclosure, retention, and protection of personal information, please review the remainder of this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide to us, information collected automatically when you visit our website, and information provided to us during our business relationship with you.
Information You Provide
When you contact AIS or otherwise communicate with us, we may collect:
Name
Company name
Job title or role
Email address
Telephone number
Business address
Information submitted through our Contact Us or quote/inquiry forms
Information included in emails or other communications
Project or manufacturing requirements
Part numbers, quantities, specifications, and other project information
Drawings, photographs, technical documents, or other files provided to AIS
Information related to estimates, quotes, orders, and projects
Any other information you voluntarily provide
Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for your inquiry or business relationship with AIS.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of your visit
Referring webpage or website
General information about how you interact with our website
This information may be collected through cookies, analytics technologies, and similar technologies.
3. Project, Manufacturing, and Technical Information
Customers and prospective customers may provide AIS with information related to potential or existing manufacturing projects.
This information may include drawings, specifications, photographs, designs, part numbers, revisions, quantities, material requirements, production requirements, and other technical or business information.
AIS uses this information to evaluate projects, prepare estimates and proposals, communicate with customers, and provide requested manufacturing services.
AIS does not use customer-provided project or technical information for unrelated marketing purposes.
Customers and prospective customers are responsible for ensuring that they have the right to provide any information, documents, drawings, or other materials submitted to AIS.
4. Confidential Business Information
AIS recognizes that customers and prospective customers may provide confidential or proprietary business and technical information in connection with RFQs, estimates, projects, and other business communications.
AIS will use information provided to us for legitimate business purposes, including evaluating projects, preparing estimates, communicating with customers, and providing requested manufacturing services.
This Privacy Policy does not replace or modify any separate confidentiality agreement, nondisclosure agreement (NDA), contract, purchase order, or other written agreement between AIS and a customer or other party.
Where a separate agreement provides specific confidentiality or information-security obligations, that agreement will govern those obligations to the extent applicable.
5. Squarespace
Our website is hosted and operated using Squarespace. Squarespace may collect and process certain information when you visit or interact with our website, including information necessary to operate, secure, and maintain the website.
Information submitted through our website forms may be processed through Squarespace or other service providers used by AIS.
For information about how Squarespace handles personal information, please review Squarespace's privacy practices.
6. Google Analytics
AIS uses Google Analytics to help us understand how visitors use our website and to improve website performance and user experience.
Google Analytics may collect information such as:
IP address
Device and browser information
Pages visited
Approximate geographic information
Referring sources
How visitors interact with the website
Other website usage information
Google Analytics uses cookies and similar technologies to collect this information.
AIS uses Google Analytics information primarily in aggregated or analytical form to understand website traffic and performance.
7. Cookies
Our website may use cookies and similar technologies.
Cookies are small data files that may be stored on your device when you visit a website. They may be used to:
Enable website functionality
Improve website performance
Understand website traffic
Remember certain preferences
Support analytics
You may be able to control or disable cookies through your web browser settings. Some website functionality may not work properly if cookies are disabled.
8. Internal Analysis and Business Operations
AIS may use personal information, non-personal information, and aggregated information to evaluate, maintain, and improve our website, services, and business operations.
This may include using information to:
Analyze website traffic and usage patterns
Measure the effectiveness of our website and communications
Understand general trends and preferences among website visitors, customers, and prospective customers
Improve the functionality, content, design, and usability of our website
Improve our products, services, and customer experience
Conduct internal statistical, operational, and business analysis
Identify opportunities to improve our manufacturing and customer service processes
Maintain the security, reliability, and performance of our website and systems
AIS may engage third-party vendors and service providers to perform certain business, technical, analytical, marketing, or operational functions on our behalf.
These providers may have access to personal information only as reasonably necessary to perform the services they provide to AIS and are expected to maintain appropriate safeguards for that information.
AIS may outsource certain business functions to qualified third parties on a confidential basis. Where appropriate, we take reasonable steps to require those parties to use personal information only for authorized purposes and to protect it from unauthorized access, use, or disclosure.
9. Marketing Purposes
AIS may use personal information, non-personal information, and aggregated information for legitimate marketing and promotional purposes.
This may include:
Sending newsletters, company updates, and promotional communications to individuals who have subscribed or otherwise provided permission to receive them
Understanding how recipients interact with our marketing communications
Measuring the effectiveness of our marketing efforts
Improving the content and relevance of our communications
Analyzing website traffic and visitor behavior
Developing and evaluating marketing strategies
Promoting AIS's products, services, capabilities, and business
You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in the communication or by contacting AIS directly.
Unsubscribing from marketing communications does not necessarily prevent AIS from sending non-marketing communications related to an existing business relationship, transaction, inquiry, or other legitimate business purpose.
10. Feedback and Testimonials
If you voluntarily provide feedback about AIS, our services, website, or your experience working with us, we may use that feedback to improve our business, services, website, or customer experience.
We may also use feedback for marketing or promotional purposes when appropriate.
AIS will not publicly associate your name, company name, photograph, testimonial, or other identifying personal information with marketing materials without your permission, unless otherwise permitted by applicable law or your existing agreement with AIS.
11. How We Share Information
AIS does not sell personal information for monetary consideration.
We may share information with third parties when reasonably necessary to operate our business, provide requested services, or fulfill legitimate business purposes.
These parties may include:
Website hosting and technology providers
Website analytics providers, including Google Analytics
Email marketing and communications providers
Business service providers and contractors
Shipping and logistics providers
Professional advisors, including attorneys, accountants, and consultants
Government agencies or law enforcement when required by law
Parties involved in a merger, acquisition, sale of assets, reorganization, or similar business transaction
Other parties when necessary to protect the rights, property, safety, or security of AIS, our customers, or others
Service providers that process information on behalf of AIS are expected to use the information only for authorized business purposes and in accordance with applicable requirements.
12. Legal Requirements and Protection of Rights
AIS may disclose personal information, non-personal information, or aggregated information when we reasonably believe that doing so is necessary or appropriate to:
Comply with applicable federal, state, or local laws, regulations, rules, or legal requirements
Respond to a valid subpoena, warrant, court order, or other lawful legal process
Cooperate with governmental authorities, law enforcement agencies, or regulatory authorities when legally required
Enforce or apply our agreements, policies, and terms
Establish, exercise, or defend our legal rights
Protect the rights, property, safety, or security of AIS, our customers, website visitors, employees, contractors, or other individuals
Investigate or prevent fraud, abuse, security incidents, or other unlawful or unauthorized activity
Protect the security, integrity, and operation of our website, systems, and business
Respond to circumstances involving an imminent risk of death, serious bodily injury, or other emergency where disclosure is reasonably necessary to protect an individual
AIS may also disclose information in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, change in ownership, or other business transaction, subject to applicable law.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
AIS does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
14. Data Security
AIS takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. AIS therefore cannot guarantee the absolute security of information transmitted to or stored by us.
15. Data Retention
AIS retains information for as long as reasonably necessary for legitimate business purposes, including responding to inquiries, providing services, maintaining business and transaction records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
16. California Privacy Rights
If you are a California resident, California privacy laws may provide you with certain rights regarding your personal information, depending on whether those laws apply to AIS and your particular circumstances.
These rights may include:
Right to Know: The right to request information about the categories of personal information collected, the purposes for which it is used, the sources from which it is collected, and the categories of third parties to whom it may be disclosed.
Right to Delete: The right to request deletion of personal information, subject to certain exceptions.
Right to Correct: The right to request correction of inaccurate personal information.
Right to Opt Out: The right to opt out of the sale or sharing of personal information where applicable.
Right to Limit Certain Uses: Certain rights concerning the use of sensitive personal information where applicable.
Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising applicable privacy rights.
These rights are subject to exceptions and limitations under applicable law.
17. How to Submit a Privacy Request
To submit a privacy-related request or ask a question about our privacy practices, please contact:
Advantage Industrial Sewing
Email: info@advantagesewing.com
Phone: (925) 825-2003 or (888) 970-2003
Address: 2610 Monument Ct. #B
Concord, CA 94520
We may need to verify your identity before completing certain requests in order to protect personal information and prevent unauthorized disclosure.
18. Children's Privacy
Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.
AIS does not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to AIS, please contact us so that we can take appropriate steps.
19. Do Not Track
Some web browsers offer a "Do Not Track" setting that communicates a preference not to be tracked across websites.
Because there is currently no universally accepted standard for interpreting Do Not Track signals, our website may not respond to all Do Not Track signals.
Where applicable, AIS will honor legally recognized privacy preference signals as required by law.
20. Changes to This Privacy Policy
AIS may update this Privacy Policy from time to time to reflect changes in our business practices, technology, applicable laws, or privacy practices.
When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
21. Contact Us
If you have questions about this Privacy Policy or AIS's privacy practices, please contact us:
Advantage Industrial Sewing
Email: info@advantagesewing.com
Phone: (925) 825-2003 or (888) 970-2003
Address: 2610 Monument Ct. #B
Concord, CA 94520